Privacy Policy
Last updated: 29 October 2026
Identity and Role of the Data Controller
fizzbrix acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed when you interact with our professional hub for live television production services, including studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting setups and reliable production processes for news programmes, interviews and live shows. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire HP9 1LG and you may contact us at info@nfts.co.uk or 01494 671234.
Scope of This Notice and the People It Covers
This notice applies to all visitors, users and customers located in the United Kingdom who access our website or use our services. It covers personal data collected through our contact form, cookie banner interactions and any other online or offline engagement related to our commercial activities in live television production training and resources.
Categories of Personal Data and Sources
We collect personal data directly from you when you complete our contact form or otherwise communicate with us. This may include your name, email address, telephone number, professional role and any details you provide about your interest in studio equipment, camera techniques or production processes. We also obtain technical data such as IP address, browser type and device information automatically through cookies and similar technologies. No data is collected from third-party sources without your knowledge.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your personal data for the following purposes, each with its own legal basis under UK GDPR: to respond to enquiries submitted via the contact form on the basis of legitimate interest; to provide information about our courses on live television production under contract necessity; to improve website functionality and user experience using consent where required; and to comply with legal obligations such as record keeping. Each purpose is explained in plain terms so you understand the practical impact on your data.
Whether Providing Data Is Required and Consequences
Providing personal data through our contact form is voluntary. However, if you choose not to supply certain information we may be unable to respond to your enquiry or deliver the requested resources on studio equipment integration or production techniques. Essential technical data collected via cookies is necessary for the site to function correctly; refusing these may limit your browsing experience.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance site performance and remember user preferences. A separate Cookie Policy explains the types of cookies employed and how you can manage them. Please refer to that document for full details on our cookie practices.
Processors, Recipients and Disclosures Required by Law
Your personal data may be shared with trusted service providers who act as processors, such as hosting providers, email delivery services and analytics platforms. These parties are bound by contractual safeguards. We may also disclose data when required by law, for example to regulatory authorities or in response to valid legal requests.
International Transfers and Safeguards
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK Government or adequacy decisions. This may occur when using certain cloud-based service providers for our production-related resources.
Retention Periods and Criteria
We retain personal data only for as long as necessary to fulfil the purposes outlined. Enquiry data is typically kept for two years after the last contact, while technical logs are retained for twelve months. Criteria for longer retention include legal obligations or the need to resolve disputes.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Data minimisation is applied so that only information necessary for each purpose is collected. While we take reasonable steps, no system can guarantee absolute security.
Data Subject Rights and How to Exercise Them
Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at info@nfts.co.uk or 01494 671234. We will respond within one month of receipt of a verifiable request.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by contacting us. You also have the right to object to direct marketing or any profiling activities. Opt-out requests will be actioned promptly.
Right to Complain to the Supervisory Authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.
Children and Age Restrictions
Our services are intended for professionals and adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for internal improvement of our live television production resources and do not involve solely automated decisions about individuals.
Policy Changes and Effective Date
We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last updated date clearly shown. Continued use of the site after changes constitutes acceptance of the revised policy.